Technical Support Engineer II

Delinea

2 months ago

3.7 on Glassdoor

Philippines

Hybrid

Full Time

Junior

0 applicants

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About this role

A Technical Support Engineer II at Delinea provides post-sale technical assistance to customers and partners, diagnosing and resolving issues related to IT, networking, and cybersecurity. This role requires strong communication skills and the ability to document customer interactions while formulating effective resolution plans. The engineer will work within a global support team, applying technical knowledge in cloud infrastructure and security concepts, while ensuring customer satisfaction through professional interactions.

Skills

About Delinea

delinea.com

Delinea Inc. is a leading provider of identity security and privileged access management (PAM) solutions, offering AI-driven tools that secure privileged access across organizations in real time. Their cloud-native platform provides comprehensive capabilities for managing human, machine, and AI identities, allowing users to discover identities, safeguard access, and proactively combat identity-based threats. Trusted by thousands of organizations globally, Delinea emphasizes user-friendly interfaces and seamless integration with existing workflows to enhance security without hindering productivity.