Technical Support Engineer
Kombo(2 months ago)
About this role
A Technical Support Engineer at Kombo is responsible for providing exceptional technical assistance to customers by troubleshooting API integration issues and collaborating with engineering teams on complex problems. This role serves as a bridge between customers and internal teams, requiring strong communication skills to guide client engineers and create documentation. The engineer will also focus on process improvement through tooling and automation while utilizing technologies like REST, SOAP, OAuth, Node.js, and SQL.
Required Skills
- Technical Support
- API Troubleshooting
- Customer Guidance
- Internal Collaboration
- Knowledge Building
- Process Improvement
- Code Reading
- Communication Skills
- Empathy
- Problem-Solving
+7 more
About Kombo
www.kombo.devKombo is a unified API platform designed to simplify and streamline integrations for businesses, offering extensive off-the-shelf connections for HR, ATS, and payroll systems. By integrating Kombo, companies can provide hundreds of integrations instantly, enhancing their service offerings while minimizing the technical burden typically associated with custom integrations. Kombo focuses on enabling seamless data synchronization and user experiences, making it a trusted partner for many leading B2B firms in the workforce management space.