Winback Specialist
Motive
About this role
The Winback Specialist focuses on reactivating, recovering, and retaining Motive customers by building positive relationships and addressing customer concerns. The role coordinates and manages programs to reduce churn and educate customers on product value while working cross-functionally to ensure successful renewals. Strong organization, communication, and judgment are required to maintain long-term customer satisfaction.
Skills
About Motive
gomotive.comMotive is a technology company that provides an AI-powered integrated operations platform for businesses with physical operations, including fleet management, driver safety, compliance, equipment monitoring, and spend management.
Recent company news
CNBCMotive, an Alphabet-backed fleet management software company, files for IPO
Dec 23, 2025
The InformationDashcam Maker Motive Touts AI but Relies on Humans
Jan 12, 2026
YahooBoy Scouts sue Arizona LGBTQ travel company, raising concern about motive
1 week ago
PR NewswireTrojan Battery Company Expands Master Distributor Network with Appointment of Motive Energy
1 month ago
The SaaS NewsMotive Raises $150 Million in Funding
Jul 31, 2025
About Motive
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Motive.
Salary
$90k – $120k
per year