Account Manager (Renewals)

GitLab Prospects(27 days ago)

RemoteFull TimeMedior$103,600 - $185,000Renewal Management

About this role

The Account Manager owns the first-year relationship with new GitLab customers, ensuring rapid activation, early value realization, and positioning accounts for renewal and expansion. The role supports sustained strategic engagement across the first 12 months and partners with field teams to improve forecast accuracy, reduce churn, and grow customer lifetime value. This position sits within Renewal Management and directly impacts net revenue retention and expansion readiness.

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Required Skills

Account Management
Customer Success
Onboarding
Product Adoption
Stakeholder Engagement
Pipeline Management
Contract Negotiation
Success Planning
Resource Coordination
Forecasting

+6 more

About GitLab Prospects

gitlab.com

This company offers an AI-powered DevSecOps platform that integrates security across the software development lifecycle, delivering automated SAST, SCA, secrets and configuration checks, and runtime protections. Its machine‑learning-driven risk prioritization and actionable remediation guidance reduce noise and help teams focus on the highest‑impact vulnerabilities. With native CI/CD and developer workflow integrations plus compliance reporting, the platform is built to help engineering and security teams shift security left and ship cloud‑native applications faster and safer.