Manager, Renewals Team

Vanta

2 months ago

3.8 on Glassdoor

Remote

Full Time

Manager

6 applicants

View Job Listing

Apply to 100+ jobs

About this role

The Manager of the Renewals Team at Vanta leads a team of Renewal Specialists focused on retaining and expanding relationships within early-stage startup customers, specifically those with fewer than 10 employees. This role is responsible for driving improvements in Net Revenue Retention (NRR) and Gross Dollar Retention (GDR) by implementing effective renewal strategies, operational processes, and team performance management. The manager collaborates cross-functionally to enhance customer experiences and streamline workflows while monitoring retention trends and developing interventions to reduce churn and promote product adoption.

Skills

About Vanta

vanta.com

Vanta is a leading platform that automates compliance and risk management for organizations, facilitating certifications across various frameworks such as SOC 2, HIPAA, ISO 27001, and GDPR. By leveraging AI and automation, Vanta streamlines security reviews, vendor risk assessments, and continuous compliance monitoring, enabling companies to build and demonstrate trust effectively. With a customer base of over 12,000, from startups to enterprises, Vanta empowers organizations to focus on growth while ensuring security and compliance are seamlessly integrated into their operations.