Analyst, Renewals Management
Qualtrics(13 days ago)
About this role
A Renewals Management L3 Analyst at Qualtrics is a senior commercial role within the Account Services organization focused on supporting the company’s revenue and cash flow through the management of customer renewals. The role is embedded in Qualtrics’ Experience Management software business and provides broad cross-functional exposure working closely with Sales and Customer Success. It offers opportunities for process ownership, career growth, and leadership development.
Required Skills
- Renewals
- Negotiation
- Account Management
- Revenue Retention
- Process Improvement
- Data Analysis
- Cross-Functional
- Customer Experience
- Leadership
About Qualtrics
qualtrics.comQualtrics is an experience management (XM) platform that helps organizations collect, analyze, and act on feedback across customers, employees, products, and brands. Its AI-powered analytics surface insights like at-risk customers and churn predictions and recommend actions to improve experience and drive revenue. The platform combines survey tools, real-time reporting, workflow orchestration and integrations to operationalize experience data at enterprise scale. Companies use Qualtrics to turn experience signals into measurable business outcomes.