Commercial Account Manager

Zip

4 months ago

3.9 on Glassdoor

Remote

Full Time

Medior

0 applicants

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About this role

The Commercial Account Manager at Zip is responsible for driving customer retention and upsell opportunities by acting as a trusted advisor and product consultant, focusing on delivering ROI in the renewal process. The role involves collaborating with the Customer Success team, managing multi-year contracts, negotiating renewals, and using sales intelligence tools to enhance customer engagement. This position requires strong communication skills, expertise in SaaS technology, and the ability to adapt and contribute to a rapidly evolving startup environment.

Skills

About Zip

ziphq.com

Zip is a leading procurement orchestration platform offering solutions that enhance efficiency and transparency in business spending. Its offerings include Intake-to-Procure and Procure-to-Pay services, aimed at simplifying the purchasing process while integrating seamlessly with existing systems. With a focus on AI-driven decision-making, Zip helps organizations manage spend strategically, mitigating risk and driving performance across various sectors including finance, procurement, and technology. Businesses can leverage Zip's tools to streamline processes, reduce costs, and gain insights into their spending behavior.