About this role
The CRM Manager at Taxfix is responsible for developing and optimizing customer lifecycle strategies across two brands in multiple countries, focusing on key moments such as onboarding and post-filing. The role involves hands-on execution using tools like Braze for campaign management, operationalizing AI for content creation, and collaborating with product teams to enhance in-app communication. Additionally, the manager will analyze performance metrics, manage customer preference systems, and ensure effective localization and compliance in marketing strategies.
Required Skills
- CRM Management
- Lifecycle Strategy
- Journey Building
- AI Operationalization
- Multilingual Messaging
- Content Localization
- Experimentation Standards
- Deliverability Monitoring
- Data Hygiene
- HTML/CSS Proficiency
+6 more
About Taxfix
taxfix.comTaxfix is a digital tax filing service that simplifies the process of preparing and submitting taxes in Germany, the UK, Spain, and Italy. With a focus on quick and paperless transactions, Taxfix connects users to expert tax advisors to ensure accurate filings. The platform is designed to be accessible from anywhere, helping individuals navigate complex tax regulations effortlessly. Taxfix aims to make tax filing a straightforward experience for everyone, leveraging technology to enhance user convenience.