Customer Success Manager (Canada)

FutureFit AI(1 month ago)

HybridFull TimeManager$143,566 - $188,133 (estimated)Customer Success

About this role

The Customer Success Manager (Canada) at FutureFit AI is responsible for managing a portfolio of Canadian customers to ensure their success with the AI-powered workforce development platform. This role focuses on building strong relationships with customer stakeholders, guiding them through implementation, driving platform adoption, and translating customer needs into actionable insights for product development. The position requires collaboration with cross-functional teams and proficiency in managing multiple projects while keeping customers engaged and satisfied.

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Required Skills

Customer Relationships
Relationship Building
Customer Support
Implementation Coordination
Customer Adoption
Product Expertise
Voice of the Customer
Problem Solving
Project Management
Strategic Planning

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About FutureFit AI

www.futurefit.ai

FutureFit AI is an innovative platform that leverages artificial intelligence to enhance workforce development and talent mobility. Their solutions, including the Pathways Platform and Career Copilot, focus on connecting individuals to career opportunities while streamlining employer access to skilled talent. By deploying advanced algorithms and comprehensive labor market data, FutureFit AI empowers organizations to create adaptive workforce ecosystems that respond to the changing dynamics of the labor market. Their mission is to bridge the gap between job seekers, employers, and workforce systems through personalized, data-driven solutions.