Customer Success Manager, Contractor Engagement
Upgrade(1 month ago)
About this role
A Contractor Success Manager at Upgrade is a member of the sales organization who manages relationships with contractor and merchant partners. The role supports Upgrade’s mission to improve customers’ financial well‑being by representing the company to partners and enabling the use of Upgrade’s payment solutions. It is part of the North America sales team and contributes to company growth.
Required Skills
- Partner Onboarding
- Adoption Management
- Account Growth
- Churn Prevention
- Customer Support
- Training Delivery
- Business Reviews
- Sales Initiatives
- Salesforce
- Relationship Management
+3 more
Qualifications
- BA/BS Degree
About Upgrade
upgrade.comUpgrade is a consumer fintech offering fixed-rate personal loans (borrow up to $50,000), the Upgrade Card, and Rewards Checking with cash-back. It provides fast online applications and simple tools designed to help customers manage credit and build their financial future. By combining lending and banking products, Upgrade positions itself as a transparent, consumer-friendly alternative to traditional banks.
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