Customer Success Manager, EU

The Customer Success Manager, EU at Linear is responsible for managing relationships with key stakeholders at top customer accounts, ensuring they maximize the value of Linear's issue tracking and project management platform. This role involves onboarding new customers, delivering ongoing support, architecting custom solutions, and acting as a voice for the customer to influence product development. The ideal candidate will have over four years of experience in a technical customer-facing role, preferably within SaaS startups, and will be skilled at driving customer satisfaction and retention through strategic engagement.