Enterprise Account Manager (Remote - US)

Firstup(1 month ago)

RemoteFull TimeSenior$80,000 - $150,000Sales

About this role

The Enterprise Account Manager at Firstup owns a defined portfolio of Fortune 500 customers, focusing on maximizing their value from Firstup’s intelligent communication platform. The role is responsible for driving renewals and revenue expansion while nurturing strong executive-level relationships. This position operates in a high-growth, remote-first environment and contributes to customers’ digital transformation initiatives. The Enterprise Account Manager partners closely with internal teams to ensure customers’ long-term success and advocacy.

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Required Skills

Enterprise Sales
Account Management
Customer Retention
Upselling Strategies
Cross Selling
Executive Relations
Customer Engagement
Customer Lifecycle Management
Customer Success Collaboration
Business Reviews

+8 more

Qualifications

5+ years Enterprise SaaS Sales
5+ years Account Management

About Firstup

firstup.io

Firstup is an intelligent employee communication platform that helps organizations engage people across the employee lifecycle with targeted, personalized messaging and multi-channel delivery. It combines content distribution and orchestration with behavioral and engagement analytics so internal communications, HR and frontline leaders can measure outcomes, drive adoption, and improve retention. Branded around the idea "Don't just communicate. Get outcomes.", Firstup focuses on turning internal communications into measurable business impact.