Lead Technical Account Manager

AppOmni(25 days ago)

HybridFull TimeSenior$175,000 - $200,000Customer Success

About this role

The Technical Account Manager at AppOmni is a strategic, growth-focused role responsible for driving value and adoption across the company’s largest enterprise customers. This role acts as a trusted technical advisor, partnering with customer teams and internal stakeholders to define success criteria, influence product roadmap, and ensure customers realize full business value from AppOmni. It requires strong collaboration with Product, Engineering, CSM, and Renewals teams and evangelizing customer outcomes internally and externally.

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Required Skills

Technical Acumen
Product Knowledge
Relationship Building
Strategic Planning
Business Value
API Integration
Python
Django
REST APIs
Authentication

+16 more

About AppOmni

appomni.com

New Relic is a cloud-based observability platform that gives engineering and operations teams a single pane for full‑stack telemetry — collecting metrics, events, logs, traces, and synthetic checks — to monitor application and infrastructure performance. It combines APM, infrastructure and container monitoring, log management, distributed tracing, dashboards, alerts, and analytics (including AI-assisted insights) to help detect, investigate, and resolve incidents faster. New Relic emphasizes broad integrations and open instrumentation (including support for OpenTelemetry), flexible data ingestion and querying, and developer-friendly agents and APIs to streamline troubleshooting across cloud-native and hybrid environments.