Pre-Sales Field Engineer - Customer Trials
Talkdesk
About this role
A hands-on Pre-Sales Field Engineer (Customer Trials) role focused on making Talkdesk’s Agentic AI platform tangible through demos, proof-of-concepts, and customer pilots. The position partners closely with Sales Engineering and Product teams to validate platform capabilities, gather feedback, and support trial deployments. It is suited to a developer-leaning Solutions Engineer who thrives in fast-moving pre-sales and pilot environments.
Skills
Qualifications
About Talkdesk
talkdesk.comTalkdesk is a cloud-based customer experience automation (CXA) company that provides AI-powered contact center software and tools for modern customer service. Its platform combines AI, intelligent automation, omnichannel routing, and analytics to help enterprises scale support, reduce costs, and deliver faster, more personalized interactions. Talkdesk offers integrations with CRM and business systems plus workforce management, self-service, and reporting capabilities. Positioned as a global, enterprise-grade solution, it emphasizes flexibility, security, and innovation.
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About Talkdesk
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Talkdesk.
Salary
$135k – $180k
per year