About this role
A Startups Renewal Specialist at Vanta is responsible for managing the renewal process for early-stage companies, focusing on retention and growth through effective negotiation and automation. This role involves overseeing high-volume customer interactions, ensuring outcomes meet Net Revenue Retention targets, and collaborating with cross-functional teams to enhance customer experiences. The Specialist will utilize tools like Salesforce, Clari, and Gong to maintain accurate forecasts and streamline workflows, while also providing consultative support to founders navigating their compliance renewals.
Required Skills
- Renewal Process
- Customer Management
- Net Revenue Retention
- Gross Dollar Retention
- Forecasting
- Pipeline Hygiene
- Consultative Engagement
- Communication Skills
- High Volume Management
- Team Collaboration
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About Vanta
vanta.comVanta is a leading platform that automates compliance and risk management for organizations, facilitating certifications across various frameworks such as SOC 2, HIPAA, ISO 27001, and GDPR. By leveraging AI and automation, Vanta streamlines security reviews, vendor risk assessments, and continuous compliance monitoring, enabling companies to build and demonstrate trust effectively. With a customer base of over 12,000, from startups to enterprises, Vanta empowers organizations to focus on growth while ensuring security and compliance are seamlessly integrated into their operations.