Renewals Manager
Zapier
About this role
The Renewals Manager at Zapier will establish and lead the renewal process for the company's upmarket segment, focusing on both customer retention and growth opportunities. This role requires customer-facing interaction with various stakeholders to ensure seamless and value-aligned negotiations while protecting annual recurring revenue (ARR). The manager will collaborate cross-functionally with Sales, Customer Success, RevOps, and Legal, and will be responsible for forecasting renewal outcomes and continuously refining processes for efficiency and customer satisfaction.
Skills
About Zapier
zapier.comZapier is a leading automation platform that enables users to connect and integrate over 8,000 applications to streamline workflows and automate repetitive tasks. Trusted by over 3 million businesses, Zapier offers tools to build and scale AI workflows and agents, enhancing productivity and efficiency across various industries. With its user-friendly interface, Zapier empowers individuals and teams to create custom automation without needing extensive coding skills.
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About Zapier
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Zapier.
Salary
$158k – $238k
per year