Sales and Success Enablement
Assembled(1 month ago)
About this role
The Sales and Success Enablement Manager at Assembled is responsible for developing and optimizing the onboarding experience for Sales and Customer Success teams, ensuring they have the necessary resources and knowledge for success. This role involves creating enablement materials in collaboration with Product Marketing, Product, and Sales Engineering, as well as establishing a product education cadence to ensure continuous learning and certification. Additionally, the Manager will maintain alignment in messaging across various market segments, utilizing data and feedback to refine strategies and improve performance metrics.
Required Skills
- Onboarding Program Development
- Cross-Functional Collaboration
- Enablement Material Creation
- Product Knowledge Training
- Sales Methodology Training
- Messaging Alignment
- Certification Programs
- Data Analysis
- Performance Metrics Tracking
- Content Optimization
+6 more
About Assembled
www.assembled.comAssembled is an innovative support operations platform designed to enhance customer service through advanced workforce management and AI-driven solutions. The platform enables businesses to effectively manage omnichannel staffing, track agent and BPO performance, and automate customer interactions across various channels including chat, email, and voice. Leading brands leverage Assembled's tools to optimize their support processes, ultimately driving efficiency and improving customer experiences. The platform is tailored to support both human agents and AI counterparts, making it a versatile solution for modern customer service teams.