Senior Customer Success Manager - APAC
Chainguard(1 month ago)
About this role
A Senior Customer Success Manager at Chainguard serves as the post-sales primary contact for enterprise customers, focused on maximizing customer value and long-term relationships. The role partners across engineering, product, sales, and support to align solutions and advocate for customer needs, driving successful outcomes and time-to-value. The position supports federal customers and requires an active NV2 clearance. Chainguard is remote-first and emphasizes autonomy, continuous development, and customer obsession.
Required Skills
- Customer Onboarding
- Account Management
- Training
- Product Expertise
- Customer Advocacy
- Issue Management
- Stakeholder Management
- Cross-Functional Collaboration
- Renewals
- Churn Reduction
+15 more
Qualifications
- NV2 Clearance
About Chainguard
chainguard.devChainguard provides trusted open source artifacts for every layer of the modern software stack—containers, language libraries, and VM images. They focus on reducing supply‑chain risk by producing hardened, minimal, and vulnerability‑reduced artifacts with strong provenance and signing. Chainguard also supplies tools and services to integrate those artifacts into secure CI/CD and DevSecOps workflows. Organizations use Chainguard to deploy more auditable, reproducible, and secure software.
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