Success Lead

ClassDojo(1 month ago)

RemoteFull TimeManager$109,672 - $144,703 (estimated)Marketing, Communications & Sales

About this role

The Success Lead at ClassDojo is responsible for overseeing the post-sales process including onboarding, implementation, and long-term partnership management with K-12 districts. This role involves leading a team of district managers, setting strategic objectives, and driving key performance indicators such as renewals and product adoption. The Success Lead will collaborate cross-functionally to optimize customer experience, improve operational workflows, and ensure the alignment of customer outcomes with revenue goals, utilizing data-driven insights to inform strategy and execution.

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Required Skills

Team Leadership
People Management
Customer Success
Post-Sales Lifecycle
Strategic Planning
KPI Ownership
Data Analytics
Operational Excellence
Process Improvement
Executive Engagement

+9 more

About ClassDojo

www.classdojo.com

ClassDojo is an education technology platform designed to foster connection within classroom communities by engaging teachers, parents, and students. With over 45 million users, it provides a free and comprehensive toolset that includes messaging, sharing photos and videos, and tracking student behaviors through a point system. ClassDojo aims to enhance social-emotional learning, enabling teachers to keep families informed and facilitate a collaborative educational environment. By creating a supportive atmosphere, ClassDojo underscores its commitment to building positive relationships in education.