Technical Account Manager - Commerce / Partner Success (100% Remote - Ireland)

Hopper(2 months ago)

RemoteFull TimeSenior$118,400 - $185,000Commerce

About this role

The Technical Account Manager (TAM) at Hopper Technology Solutions serves as the primary technical liaison for multiple strategic B2B partners, ensuring seamless integration and support across Product, Engineering, Supply, and Customer Experience teams. Responsibilities include validating and escalating technical issues, managing partner communications, and optimizing workflows for efficient issue resolution. The role demands strong analytical skills, technical fluency, and the ability to balance multiple priorities while maintaining partner satisfaction and driving operational excellence.

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Required Skills

Technical Account Management
Partner Engagement
Clear Communication
Technical Triage
Problem Analysis
Workflow Improvement
Cross-Functional Collaboration
SQL Proficiency
API Debugging
Prioritization Skills

+6 more

About Hopper

www.hopper.com

Hopper is a travel booking platform designed to help users find and secure the best deals on hotels, flights, and car rentals. With over 120 million travelers using the service, Hopper leverages advanced technology to predict travel prices and notify users of the best times to book their trips. The app aims to simplify the planning process by providing personalized recommendations and real-time price alerts, making travel more accessible and affordable.