Technical Account Manager

Pendo(1 month ago)

San Francisco, CAOnsiteFull TimeMedior$98,500 - $123,000Customer Success

About this role

A Technical Account Manager at Pendo partners with enterprise customers to provide advanced technical and strategic guidance that maximizes value from the Pendo platform. The role serves as a trusted advisor to senior stakeholders, influences product direction through customer advocacy, and works cross-functionally to accelerate ROI and expansion. The position supports customer outcomes while contributing to team knowledge and delivering hands-on demonstrations and proofs of concept.

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Required Skills

Technical Consultation
Account Management
Stakeholder Relations
ROI Optimization
Product Advocacy
Mentoring
POC Development
API Integrations
CSS
HTML

+4 more

Qualifications

Bachelor's Degree

About Pendo

pendo.io

Pendo is a Software Experience Management platform that helps product teams understand and improve digital product experiences through product analytics, in‑app guidance, and user feedback. It combines usage analytics, walkthroughs and messaging, feedback collection, and roadmap tools to drive adoption, engagement, retention, and revenue while reducing support costs and risk. Designed for product managers, UX, customer success and growth teams, Pendo integrates with existing tech stacks and provides enterprise-grade segmentation, experimentation, and governance.