Technical Support Engineer II

Delinea

2 months ago

3.7 on Glassdoor

Philippines

Hybrid

Full Time

Junior

0 applicants

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About this role

The Technical Support Engineer II at Delinea is responsible for providing post-sale technical support to customers and partners, assessing and documenting reported issues, and formulating resolution plans. This role requires significant technical knowledge in IT, networking, cybersecurity, and cloud infrastructure, along with strong troubleshooting skills and the ability to communicate effectively with customers. The Engineer will also investigate case scenarios and document corrective actions while working collaboratively within a diverse international team.

Skills

About Delinea

delinea.com

Delinea Inc. is a leading provider of identity security and privileged access management (PAM) solutions, offering AI-driven tools that secure privileged access across organizations in real time. Their cloud-native platform provides comprehensive capabilities for managing human, machine, and AI identities, allowing users to discover identities, safeguard access, and proactively combat identity-based threats. Trusted by thousands of organizations globally, Delinea emphasizes user-friendly interfaces and seamless integration with existing workflows to enhance security without hindering productivity.