Customer Success Architect
Mixpanel
About this role
A Customer Success Associate at Mixpanel partners with enterprise customers to ensure they realize measurable value from Mixpanel’s event analytics platform. The role spans the customer lifecycle—from evaluation and proof-of-concept through onboarding and long-term adoption—focusing on data-driven decision making and governance. It acts as a strategic and technical liaison between customer teams and Mixpanel to maximize product impact.
Skills
About Mixpanel
mixpanel.comMixpanel is a product analytics platform that helps teams track, analyze, and act on user behavior across web and mobile. It provides robust event tracking, funnels, retention analysis, cohorting, and real-time segmentation to reveal conversion paths and engagement drivers. With SDKs, APIs, and integrations, Mixpanel delivers both user‑level and aggregate insights to inform product decisions and power acquisition, growth, and retention strategies. Product and growth teams rely on its flexible event model and actionable reporting to measure impact and iterate quickly.
Recent company news
PYMNTS.comOpenAI and Vendor Mixpanel Face Lawsuit After Data Breach
Dec 2, 2025
SecurityWeekOpenAI User Data Exposed in Mixpanel Hack
Nov 27, 2025
SiliconANGLEMixpanel breach compromises some OpenAI API users’ account data
Nov 27, 2025
Infosecurity MagazineOpenAI Warns of Mixpanel Data Breach Impacting API Users
Nov 27, 2025
FinTech WeeklyOpenAI Reports Data Exposure After Mixpanel Security Incident
Nov 27, 2025
About Mixpanel
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Mixpanel.
Salary
$104k – $137k
per year