Customer Success Manager CRM (Northeast)
Tekion
About this role
A Customer Success Manager (CRM) at Tekion focuses on ensuring dealership customers realize value from the Tekion CRM platform and driving product adoption across the automotive retail ecosystem. The role involves synthesizing customer insights to inform product enhancements and partnering with internal teams to support customer outcomes and satisfaction.
Skills
About Tekion
tekion.comTekion is a cloud-native automotive retail platform (Automotive Retail Cloud — ARC) that unifies dealership operations on a single SaaS stack. It combines core DMS, CRM, digital retail, service/parts, and analytics with modern APIs and real‑time data to replace fragmented legacy systems. Dealers, retailers and OEMs use Tekion to streamline workflows, improve customer experience, and gain faster insights across the entire automotive retail lifecycle.
Recent company news
Automotive NewsTekion CEO on new rival: ‘I don’t have even the slightest concern’
Oct 30, 2025
Business WireTekion, the AI-Native Platform, Sets a New Standard for Agentic AI in Automotive Retail at NADA 2026
1 month ago
The Business JournalsAsbury Automotive starts rollout of new tech partner after legal battle
Oct 28, 2025
24/7 Wall St.Which Dealership Stock I’m Betting On in the Digital Era
Dec 18, 2025
Auto RemarketingTekion launches its first AI agent to automate service department processes
Mar 21, 2025
About Tekion
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Tekion.
Salary
$135k – $181k
per year