Workforce Manager (Hybrid)
SimplePractice(1 month ago)
About this role
The Workforce Manager at SimplePractice partners with customer-facing teams and business stakeholders to ensure efficient, scalable service delivery and operational excellence. This role focuses on driving cross-functional workforce initiatives, improving processes, and supporting overall customer experience through data-informed decisions and program leadership.
Required Skills
- Workforce Management
- Capacity Planning
- Forecasting
- Scheduling
- Monitoring
- Call Routing
- Data Analysis
- Reporting
- Process Improvement
- Stakeholder Collaboration
+9 more
Qualifications
- Bachelor's Degree in Business
- PMP
About SimplePractice
simplepractice.comSimplePractice is a HIPAA‑compliant EHR and practice management platform built for therapists and other health & wellness professionals. Used by 225,000+ clinicians, it centralizes scheduling, documentation, billing and insurance claims, secure telehealth, and a client portal across web and mobile. The product emphasizes ease of use, data security, and integrations to help solo practitioners and small practices manage appointments, notes, payments, and compliance, with a free trial to get started.